GNcareers, from Gulf News

All about quality in business

All about quality in businessImage Credit: Supplied

We live in a world driven by corporates selling products or providing services. But how do we know that the products we are purchasing or the services that we are paying for are of the best quality and standards?

How do we know that the corporate house behind the final product or service is operating in a responsible manner, not just towards the final consumer but also towards the environment?

This is where certifications come in. We have all come across the ISO mark on products and company websites. In addition, there are standardizations, quality assurance and environmental awareness certifications like the LEED certification and Green Building standards. However, no company worth its salt can proceed without an ISO certification.

The International Organization for Standardization (ISO) publishes international standards; however, it does not provide certifications. This is achieved through various external certification bodies or registrars. Companies need to evaluate several certification bodies before selecting one. Bureau Veritas Quality International (BVQI) and Lloyd's Register Quality Assurance (LRQA) are examples of global ISO registrars.

Bear in mind that it is not just the conglomerates that need certifications. Even smaller companies and startups benefit from these as they assure end-users that the company meets internationally acceptable standards of quality with regard to their products and/or services.

Handy Hints:

• The ISO only publishes international standards

• External bodies provide the certifications not ISO

• Firms with ISO certifications have an edge over others

Source: Binu Sivan, Special to Classifieds

The writer is a freelancer