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In this age and time, travel is big business and directly proportional to the burgeoning tourism industry. Airports are subject to intense scrutiny and expectations by both the government and consumers. They are getting bigger and better by the day. It is no surprise then that Airport Operations Management is now being offered to students as a degree program.
The International Air Transport Association (IATA) provides courses in this field that span management to operations and marketing to security. These include certifications and diplomas in essential airport customer services, cargo operations, airport extreme weather operations and planning, advanced airport operations, airport security operations optimization, and others.
Training institutes operated by airlines and independent firms also offer similar courses and diplomas to students looking for a career or advancement in the industry.
Skills learned and knowledge gained in airport operations management courses include the history of the aviation industry, supply chain and partners across airports, identification of areas of airport operations that require improvement, application of performance measurement techniques to support key operational areas management, decision-making, and skills that help in the application of knowledge in an airport environment.
Relevant courses are likewise offered to newcomers to the industry, junior airport employees, and those employed in mid-level management.
• Aviation courses keep personnel on top of the game
• IATA courses are the most popular with students
• Many UAE institutes offer aviation-related courses
Source: Bushra Hameduddin, Special to Classifieds
The writer is a freelancer