GNcareers, from Gulf News

FAQ

GNClassifieds Frequently Asked Questions

Index

·         Account Questions

·         Searching for Listings

·         Posting a Classified Ad

 

Account Questions

Is it required that I create an account in order to use this site?

No account is required to search for listings, but in order to post listings, it is required to have an account.

I forgot my password.  How do I login?

You will just want to click on the “Forgot your Password?” link below the “Already Registered?” login box. This will prompt you to fill in the email address for the account.  An email will be sent to that address that will guide you through resetting your password. Note: the link to reset your password is only active for 24 hours.  If you don’t update it within that time frame, you will need to have another email sent to you.

What if I have not received the email to reset my password?

Check your spam or junk email folder.  Your email provider may have regarded it as spam.  You should be able to indicate whether it is “safe” to receive email from this site.

How do I change the email address associated to my account?

You can change the email associated to your account by logging into your account, and then, once logged in, clicking on the “My Account” link at the top of the page, where you see “Welcome” or by clicking on the “My Tools” tab and going to “Account Information.” Once you change your email address, that new email address will be the one you will want to login with.

Can I cancel my account?

You can contact us at  support email here to have your account disabled. We do not delete accounts in case a user wants to reactivate their account.

Searching For Listings

How do I search for an item?

Find what you are looking for by searching  using  a keyword and/or a category using the search bar on the top of every page   From the home page, you can also browse all the categories and locations from the links cluster under the main search bar.

How can I filter my search results? 
After conducting a search, use the filters available on the left hand side of the page under the heading “Refine Search:”e.g. by location, seller type

How do I only see new listings?

Select “newest” in the sort bar field on your Search Results page to get the latest listings

What is a job search Really Simple Syndication (RSS) feed?

RSS (Really Simple Syndication) is a way to subscribe to a website and have new content delivered to you. In order to use RSS, you need an RSS reader. Internet Explorer, Firefox, and other web browsers have RSS readers built-in. There are also online RSS readers and downloadable programs that you can use to view RSS feeds.

Can I save my Search?

At this time save searches option is not available.

Can I set up an Alert for listings that match my interests?

At this time setting up of Alerts for listings is not available.

Posting a Listings

How do I advertise my item?

If you are a registered user of this site from the home page you will have to click on “Place an Ad” button OR by clicking on the Ad Manager on the main tool bar and selecting “Place an Ad” This will take you to the media kit, where you can select an advertising product. 

How do I upload a Photo to my listing?

When you go through the process of posting a listing, at the end there will be a “continue” button which will take you to the page for posting photos and floor plans.

How many photos can I upload?

You can upload up to 6 photos.

What size/type of photo can I upload?

Photos size maximum is 2MB. Supported formats are GIF, JPEG, BMP and PNG.

I have sold my item and want to take it down, but still have days left.  Can I do that?

Yes, you will want to go to “My Tools” tab when you have logged in and select “Manage My Listings.” This will give you a list of all “active” listings by default, you will have to check the listing you want to discontinue and select “delete”. It will be discontinued within the hour.

How can I renew my listing(s)?

Yes you will want to go to “Ad manager” tab when you have logged in and select “Manage Listings.” This will give you a list of all “active” listings by default. You will have to click on the “action” drop down and select “renew” from the list which will allow you to extend listing.